Account Manager – Cosmetics

ABOUT THE BUSINESS

Our client is a global solutions provider with over 75 years of experience specialising in streamlining the management of critical ingredients and raw materials for their business partners. They offer standard and custom ingredients through their rapidly growing portfolio of GMP and non-GMP facilities worldwide, and further choice through their strong sourcing hub network. This unique hybrid option blending manufacturing and global sourcing, combined with more than 75 years of sourcing and distribution experience makes them the Partner of Choice.

Their Cosmetics and Personal Care division is dedicated to sourcing high-quality, high-value ingredients that drive innovation. In a rapidly evolving industry marked by bold creativity and complex challenges, they believe that deep expertise and a true passion for product development are powerful catalysts for transformation. These values enable them to identify opportunities, streamline processes, and boost efficiency—while most importantly, helping shape the beauty success stories of tomorrow.

POSITION SUMMARY

The Account Manager is responsible for driving revenue growth by maintaining and developing relationships with customers, identifying new business opportunities, and promoting our portfolio of cosmetics ingredients within the UK, Poland, Germany and the Netherland. This person will manage the sales and development of their market with great autonomy.

This role will report to the Sales Director Cosmetics Europe

ESSENTIAL DUTIES & RESPONSIBILITES

· Ability to generate, qualify, and prospect new Personal Care opportunities with Chemists, Product Development, Procurement and Marketing

· Develop sales to new and existing customers with a constantly expanding product portfolio

· Manage Sales CRM pipeline proactively, recognising customers' stage in the decision cycle and setting action to the next step

· Call/present/travel to direct end users, contract manufacturers and formulary labs

· Schedule phone calls, webinar presentations and video conferencing with prospects and customers

· Communicate and build customer relationships with contract manufacturers, finished brands and key domestic manufacturers to drive Personal Care ingredient

· Ability to cross sell customers with greater potential into larger sales

· Prospect via internet leads, cold-calling, networking events, tradeshows, SCC events/seminars etc.

· Identify technical needs of R&D and creativity of marketing.

· Strategic negotiation with procurement & supply chain departments

· Understand territory situation, current accounts, prospects, competitors, and suppliers

· Work with Product Managers/Sales Reps/Customers/Operations/ on any technical information we need to gather.

· Understand customer objectives, needs, and profitability drivers

· Keep up-to-date and informed on market, industry, and regulatory issues

· Participation and planning of Personal Care tradeshows

EDUCATION/EXPERIENCE

· Bachelor's degree in business, marketing, or related field

· 5+ years of experience in sales or account management in the cosmetics ingredients industry

SPECIFIC KNOWLEDGE, SKILLS, CERTIFICATIONS, ETC

· Strong understanding of the European cosmetics market and regulatory environment

· Excellent communication, negotiation, and relationship-building skills

· Entrepreneurial mindset with a drive and hunger to succeed

· Creative individual with a passion to build company image

· Ability to work independently and as part of a team in a fast-paced, deadline-driven environment

· Experience with CRM systems and sales forecasting tools

· Willingness to travel up to 50% of the time

WORK ENVIRONMENT

Employee is home office based and must have adequate space and tools to perform his/her duties.